||Quality begins with
how we source. As the saying goes, "Garbage in, Garbage out."
So we start selecting quality products before they enter the system.
In all wild harvested, marine animals there are seasonal variations
in quality based on normal biological
cycles. With live products, we lot test in our
laboratory for blood protein levels. Meat yield, and shell condition.
Product is then graded and directed to processing , local markets,
and, only when rigid standards are met, to our export customers.
Because we need to support our boats year round, we have developed
these market options so we can buy all they harvest.
Technology gives us the data, Experience
gives the knowledge of the effect of handling and transport, and
the needs of our customers. Both give us the ability to make quality
|Once quality products have
been sourced, we apply the most advanced technology in the industry
to maintain, in fact enhance, Quality as we stage product for packing
and shipment. CG's live holding systems employ highly sophisticated
|monitoring, water conditioning,
and feeding equipment to ensure the optimum environment, relieving
biological stress and strengthening inventoried organisms. Product
is continuously tested in our laboratory so we can adjust conditions
to achieve our exacting standards. Subsystems remove waste products,
add oxygen, provide nutrition, add fresh seawater, & adjust temperature.
A manifest is kept for each lot, with data on environmental and physical
conditions. This data is correlated in a computer program, by date
& supply source, to provide historical context for future activity.
quality of fresh and frozen products is determined by processing
conditions and procedures. Time effects the extent of enzymatic changes
which effect tissue. Sterility effects the presence of harmful bacteria.
|effects the rate of degradation.
All CG facilities are, of course, HACCP compliant, and CG exceeds
HACCP standards in controlling all these parameters. Plant environment
and product condition are continuously monitored and analyzed in our
processing , and transport schedules are carefully modulated with
market requirements to ensure the shortest possible "time on
the product". Since CG operates its own vehicles, we control
cargo bay temperatures. We place time/temperature monitors with each
consignment, so we know airfreight conditions once it's out of our
hands. Quality is all about Control
|The Importance of Continuity
|The greatest degree of control can be
achieved when circumstances are predictable. Maximizing predictability,
in an industry beset with many variables, depends upon the establishment
of strong and effective collaboration between harvester, supplier,
and customer. The maintenance of that collaboration depends on the
commitment of all to the profitability of each. Good communications,
mutual respect, and the willingness to share losses as well as gains,
results in a continuity which maximizes control. CG's greatest asset
is the ability to create and maintain that continuity. The most effective
tool to achieving quality product is the forging of quality relationships.